ICLC

Refund & Cancellation Policy

Last Updated On: 01 Jul 2026

Introduction

This Refund & Cancellation Policy governs payments made to Indian Corporate Law Chambers ("ICLC", "we", "our", or "us") for legal consultations, retainers, advisory services, legal opinions, documentation, litigation support, and other professional legal services.

By engaging our services or making any payment to ICLC, you acknowledge that you have read, understood, and agreed to this Policy.

Nature of Professional Services

Legal services are professional services involving legal expertise, time, research, consultation, strategy, drafting, court appearances, negotiations, regulatory compliance, and other legal work.

Professional fees charged by ICLC are primarily for the time, expertise, skill, knowledge, and professional services rendered by its advocates and legal professionals, and not solely for the outcome of any legal matter.

Consultation Fees

Fees paid for:

  • Initial Consultation
  • Online Consultation
  • Video Conference Consultation
  • Telephonic Consultation
  • In-Person Consultation

are non-refundable once the consultation has commenced or has been completed.

Where a consultation is cancelled by ICLC due to unavoidable circumstances, the client may, at ICLC's discretion, be offered either:

  • a rescheduled appointment; or
  • a refund of the consultation fee

Advance Payments

Advance payments received may be adjusted against professional fees, court expenses, statutory charges, filing fees, out-of-pocket expenses or other agreed charges.

Where no work has commenced and no expenses have been incurred, ICLC may, at its sole discretion, consider a request for refund after deducting any administrative or processing charges, if applicable.

Court Fees and Government Charges

Court fees, statutory fees, registration charges, stamp duty, filing fees, government levies and payments made to third parties are non-refundable, unless such amount is refunded by the concerned authority or service provider.

Cancellation by Client

A client may request cancellation of legal services before commencement of work by submitting a written request to ICLC.

Any cancellation shall be subject to:

  • work already completed
  • professional time spent
  • expenses incurred
  • third-party commitments
  • applicable contractual terms

ICLC reserves the right to deduct appropriate charges before processing any refund, where applicable.

Cancellation by ICLC

ICLC reserves the right to decline, suspend or terminate any engagement where:

  • there is a conflict of interest
  • professional ethics require withdrawal
  • inaccurate or misleading information has been provided
  • fees remain unpaid
  • the client requests unlawful or unethical advice
  • continued engagement would violate applicable law or professional standards

Where appropriate, unutilized advances may be dealt with in accordance with the engagement terms and applicable law.

No Guarantee of Outcome

Legal proceedings and advisory matters depend upon facts, evidence, applicable law, judicial discretion and actions of third parties.

Accordingly, professional fees shall not be refundable merely because:

  • a case is unsuccessful
  • expected relief is not granted
  • negotiations fail
  • litigation takes longer than anticipated
  • regulatory approvals are delayed or refused
  • a client changes strategy or instructions; or
  • the client becomes dissatisfied with the legal outcome

Third-Party Expenses

Expenses incurred towards:

  • Advocates-on-Record
  • Senior Advocates
  • Local Counsel
  • Experts
  • Investigators
  • Translators
  • Court Commissioners
  • Notaries
  • Government Authorities
  • Other Third-Party Service Providers

shall be governed by their respective terms and shall generally not be refundable by ICLC.

Processing of Approved Refunds

Where a refund is approved by ICLC:

  • it shall ordinarily be processed within 15–30 business days
  • refunds shall generally be made through the original mode of payment, wherever feasible; and
  • applicable banking or payment gateway timelines shall apply

Chargebacks

Clients shall not initiate chargebacks, payment reversals or payment disputes without first communicating the issue to ICLC.

Where an unwarranted chargeback is initiated after legal services have commenced, ICLC reserves the right to pursue all legal and contractual remedies available under applicable law.

Exceptional Circumstances

Nothing contained in this Policy shall restrict ICLC from granting refunds, credits or adjustments in exceptional circumstances where deemed appropriate by the Firm, without creating any precedent or obligation in future cases.

Modification of this Policy

ICLC reserves the right to amend, modify or update this Refund & Cancellation Policy at any time.

The revised Policy shall become effective upon publication on the Website.

Governing Law

This Policy shall be governed by and construed in accordance with the laws of India.

Any dispute arising from this Policy shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the principal office of Indian Corporate Law Chambers.

Contact Us

For any queries relating to this Refund & Cancellation Policy, please contact:

Indian Corporate Law Chambers (ICLC)

  • Website: https://www.iclc.org.in
  • Email:counsel@iclc.org.in

Indian Corporate Law Chambers — Advocates & Solicitors | Corporate Legal Advisors

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