ICLC

Client Confidentiality & Communication Policy

Last Updated On: 01 Jul 2026

Introduction

Indian Corporate Law Chambers ("ICLC", "we", "our", or "us") is committed to maintaining the confidentiality, privacy and integrity of information entrusted to us by our clients, prospective clients and other stakeholders.

This Client Confidentiality & Communication Policy explains how confidential information is handled before, during and after a professional engagement with ICLC.

Our Commitment

Confidentiality is one of the fundamental principles governing the legal profession. ICLC is committed to protecting confidential information entrusted to the Firm, subject to applicable laws, professional obligations, court orders and regulatory requirements.

Every advocate, consultant, employee, intern and authorised representative associated with ICLC is expected to maintain strict confidentiality regarding client information.

Information Covered

This Policy applies to all information relating to a client or prospective client, including but not limited to:

  • Personal information
  • Corporate information
  • Financial records
  • Legal documents
  • Contracts and agreements
  • Litigation papers
  • Regulatory filings
  • Intellectual property
  • Business strategies
  • Emails and correspondence
  • Meeting notes
  • Audio or video recordings
  • Documents shared electronically or physically

No Advocate–Client Relationship Before Engagement

Communication with ICLC through:

  • Contact Forms
  • Emails
  • Telephone Calls
  • WhatsApp
  • Social Media
  • Website Enquiry Forms
  • Online Meeting Requests

does not automatically create an Advocate–Client relationship.

Until ICLC has formally accepted an engagement, completed necessary conflict checks (where applicable), and agreed to act, information voluntarily shared with us may not attract legal professional privilege to the fullest extent permitted by law.

Accordingly, users are advised not to transmit highly confidential, commercially sensitive or privileged information before formal engagement unless specifically requested by ICLC.

Client Confidentiality

Once a professional engagement has been accepted, ICLC shall take reasonable and appropriate measures to protect the confidentiality of client information.

Client information shall not be disclosed except:

  • with the client's consent
  • where disclosure is required by law
  • pursuant to a court order
  • to protect the legal rights or interests of the client or ICLC
  • where disclosure is reasonably necessary for providing legal services
  • where otherwise permitted under applicable law or professional obligations

Communication Channels

ICLC may communicate with clients through:

  • Email
  • Telephone
  • Video Conferencing
  • Physical Meetings
  • Courier or Registered Post
  • Secure File Sharing Platforms
  • WhatsApp or other electronic messaging applications (where agreed by the client)

While reasonable security measures are adopted, electronic communications may involve inherent risks beyond our control.

Clients should promptly notify ICLC if any communication details change.

Email Communications

Emails sent by ICLC are intended solely for the intended recipient.

If an email is received in error, the recipient should:

  • notify ICLC immediately
  • refrain from copying or forwarding the email
  • permanently delete the communication

Email communications may not always be encrypted and may be susceptible to interception despite reasonable safeguards.

Electronic Documents

Clients submitting documents electronically should ensure that:

  • documents are complete
  • documents are authentic
  • documents are free from malware or malicious software
  • passwords (if any) are communicated separately

ICLC reserves the right to reject electronic files that pose security risks.

Recording of Meetings

Meetings, consultations or discussions may not be audio or video recorded by clients without the prior knowledge and consent of ICLC.

Similarly, ICLC shall not record meetings except:

  • with the knowledge of the participants
  • where required for internal documentation
  • where legally permissible
  • where necessary to protect legal rights

Document Retention

ICLC may retain client records for such period as is reasonably necessary:

  • to provide legal services
  • to comply with statutory obligations
  • for professional record-keeping
  • for defence of legal claims
  • to enforce legal rights

After expiry of the applicable retention period, records may be securely archived, anonymised or destroyed.

Conflict of Interest

Before accepting a new engagement, ICLC may conduct conflict checks to determine whether any actual or potential conflict of interest exists.

ICLC reserves the right to decline representation where professional obligations require it.

Third-Party Disclosure

Client information may be shared with:

  • Courts and Tribunals
  • Government Authorities
  • Regulatory Bodies
  • Senior Advocates
  • Advocates-on-Record
  • Local Counsel
  • Experts
  • Consultants
  • Translators
  • Investigators
  • Other professionals

only where reasonably necessary for the conduct of the client's matter or as required by law.

Cyber Security

ICLC employs reasonable administrative, technical and organisational safeguards to protect client information against:

  • unauthorised access
  • accidental disclosure
  • misuse
  • alteration
  • destruction
  • cyber threats

However, no electronic communication system or internet transmission can be guaranteed to be completely secure.

Client Responsibilities

Clients are requested to:

  • provide accurate information
  • promptly communicate material developments
  • keep their contact details updated
  • protect passwords and confidential communications
  • avoid sharing privileged communications with unauthorised persons
  • verify payment instructions before transferring funds

Limitation

Nothing contained in this Policy shall prevent ICLC from making disclosures required by:

  • applicable law
  • judicial orders
  • statutory authorities
  • professional obligations
  • lawful investigations

Changes to this Policy

Indian Corporate Law Chambers reserves the right to modify or update this Policy at any time.

Any revised version shall become effective immediately upon publication on the Website.

Contact

For any questions relating to this Client Confidentiality & Communication Policy, please contact:

Indian Corporate Law Chambers (ICLC)

  • Website: https://www.iclc.org.in
  • Email:counsel@iclc.org.in

Governing Law

This Policy shall be governed by and construed in accordance with the laws of India.

Any dispute arising from or relating to this Policy shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the principal office of Indian Corporate Law Chambers.

Indian Corporate Law Chambers — Advocates & Solicitors | Corporate Legal Advisors

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